Wine Club F.A.Q
What if I want to cancel my club membership before receiving two shipments?
You may cancel your club membership at any time with 30 days' notice, provided you have received at least two shipments. However, cancellations are not allowed within 30 days of a scheduled Club Shipment. If you choose to cancel within 30 days of a shipment or before receiving your first two shipments, a $100 cancellation fee will apply.
Can I change my membership tier?
Yes, you can change your level of membership with us at any time, free of charge. You can make this change by logging into your member portal or by emailing wineclub@grimmsbluff.com.
How do I update my billing, shipping, or payment details?
You can always update your information by logging in to your member portal, or by emailing wineclub@grimmsbluff.com.
You will have a 2-week window before your wine club is charged to make changes to your shipment. You will receive 2 reminder emails prior to the customization deadline.
How do I customize my wine club shipment?
No, if you wish to receive the standard pre-selected wine club shipment you do not have to submit any customization requests. We always include new release wines in the standard wine club shipments. If we don’t hear from you requesting a customized club, you will receive the standard red or mixed wine club selection.
Do I have to customize each shipment?
For Pickup Members - Once your club is processed, we will hold your order for 2 months at our Los Olivos tasting room. Once the 2-month pickup window has passed, we will pack up your shipment, charge your on-file payment method, and ship it to your address on file.
How long does Grimms Bluff hold my wine club for pickup?
Yes, you may place your wine club membership on temporary hold and retain your member benefits for one wine club cycle. If you wish to suspend your membership for more than one wine club cycle, your member benefits will be suspended until you resume receiving your wine club shipments. Club memberships cannot be placed on hold within 30 days of a scheduled club shipment.
Can I place my membership on hold?
Additional Questions? Please email wineclub@grimmsbluff.com.